An annual technical support contract is between your company and fP Technologies, Inc. and only covers support that we give to you or your employees. If one of your customers contacts fP Technologies, the support call will be considered a non-contract support call unless the customer has purchased and signed an annual support contract directly with us.

The price for an annual support agreement will be based on the largest user count that you have installed either at your facility or at a customer site. The additional fees will apply based on the platform or other products that you are going to request support on.

The actual number of copies of filePro that you have re-sold is not a factor in determining the cost for your support contract.

For instance, let's say you have sold 25 copies of filePro [12 Windows and 13 SCO Unix], 2 copies of fPcgi, and 5 copies of fPSQL and the highest user count was a 16 user license. The basic fees for an annual support contract from Form 200 Schedule A would be: